Frequently Asked Questions

Yes, there will be vendors present at the festival on December 31st.

Yes, this is an accessible event. Accessible platform tickets, subject to availability, will be purchasable via the access icon on the main event page on Ticketmaster.

Due to limited space, access platform tickets are available in a ratio of 1:1 for access ticket holders and companions only. Please note that you must register with Ticketmaster’s accessible database in order to avail of a complimentary companion ticket. If you have a medical requirement for a 2:1 carer or have a parent/guardian need that requires you to hold three tickets on the platform, you will need to make two separate purchases to secure all necessary tickets and then contact Ticketmaster via your My Account to verify the purchase/seek a refund as required.

No, as there is an event taking place earlier, there will be no early queueing allowed in the area.
Gates will open at 8pm – please do not attend the area earlier than this, as event security will be on duty and you will be turned away.

There will be a countdown at midnight and the show ends at 12.30am

No, these are two separate ticketed events, and will require individual tickets if you wish to attend both.
Even if you purchase a ticket for both, it will be necessary to leave the area after the first event, and re-enter when gates open for the later event. Tickets are subject to availability.

A family ticket covers up to 2 adults and the children in their party. Tickets are subject to availability.

Additional individual adult tickets are available for purchase. Additional children do not require additional tickets.

You will need to purchase a family ticket. The individual adult ticket does not cover attendance with children – it is only intended for expanding parties/solo entry only.

If you have purchased a ticket already, log into your Ticketmaster MyAccount, click on this show in your Upcoming Events, then scroll down for Help With Your Order.

If you have not yet purchased a ticket, submit a ticket via Ticketmaster.ie

Tickets are subject to availability.

Anyone under the age of 16 must be accompanied by an adult.

Yes, there will be a box office on site on show day. Tickets are subject to availability.

All Guide Dogs can attend, however, due to the nature of the festival site (capacity, crowd etc) we advise you do not bring your non-working furry friends.

We advise all concert goers to avail of public transport where possible. There is NO parking at the festival site.

Before purchasing your tickets to these events, please be aware that photos and digitals will be taken during the event and used for marketing and promotional purposes. 
Photographs/digital footage will be taken at the event and will be shared with Fáilte Ireland and Tourism Ireland to promote Ireland as a tourist destination. The photographs/digital footage may be included in marketing communication channels such as, social media, print material, tourism ezines, advertisements and websites. If you have any queries about data protection, please

For all other queries please see:

https://mcd.ie/faq/
https://help.ticketmaster.ie/hc/en-ie


The team at New Year’s Festival Dublin would like to reassure you that all events in our festival programme will be compliant with current government and HSA public health guidelines in order to protect the health and safety of audiences, artists, staff and volunteers.